Privacy Policy

Personal Data Protection ("PDP") Policy

(Prepared with reference to and in accordance with the Malaysia’s PERSONAL DATA PROTECTION CODE OF PRACTICE)

TED Optimus Sdn Bhd ("TED Optimus", "us", "we" or "our") is committed to protecting your privacy and will take the relevant measures to safeguard your personal information.

This Personal Data Protection Policy (Policy) sets out how we use and protect the information you give us.

By providing us your personal information, you are giving consent for us to collect, use and process your personal information.

At TED Optimus, we value your privacy and strive to protect your personal information in compliance with the laws of Malaysia. We will only collect and use your personal information in accordance with the relevant data protection laws (including the Personal Data Protection Act 2010), this Privacy Notice and the privacy terms in your agreement(s) with any TED Optimus’s group of companies that you may have contracted with.

Personal information is information about an identifiable individual (a natural person), and includes personal data, personally identifiable information and equivalent information under applicable privacy and data protection laws.

Your privacy matters to us, so please take the time to get to know our privacy practices:

1. What Kind of Personal Information We Collect And How We Use Your Personal Information

For us to complete our transactions with you, to deal with your inquiries, open and operate an account/facility for you, generally provide you with our products and services, and to carry out other purposes required to operate and maintain our business with you, we need to collect and process personal information about you, including information relating to your name, NRIC number, delivery address, email address, telephone number, bank account details, credit/debit card details and/or suitability for any of our products/services as applied for.

We may obtain this information from yourself and from a variety of sources, including from third parties connected with you (e.g. credit reporting or credit reference agencies, principal/supplemental subscription account holders, etc), and from such other sources to which you have given your consent to disclose your personal information.

2. Disclosure of Your Personal Information

As part of providing you with our products and services, we may need to disclose information about you and/or your accounts and/or facilities with us to third parties such as our agents, affiliates, service providers, suppliers, vendors, business partners, where necessary, and subject at all times to any laws (including regulations, guidelines and/or obligations) applicable to TED Optimus.

3. Your Rights to Access And Correct Your Personal Information

We can assist you to access and correct your personal information held by us. Where you wish to have access to or where you wish to correct any of your personal information (including personal information of such persons related to you or those which are identified from your personal information), you may make a request to us.

4. Exercising Choices Over The Disclosure, Retention And Use Of Your Personal Information

Subject always to our contractual rights and obligations under relevant laws and regulations, you may exercise your choice in respect of the use or the extent of use of your personal information. Should you wish to do so, kindly contact us at the address/telephone number/e-mail address given at the end of this Privacy Notice.

5. Data Retention Policy

The personal information that we collect and use will not be kept longer than necessary for the purposes for which it is collected, or for the duration required for compliance with applicable law, whichever is longer.

Please visit the official portal of DEPARTMENT OF PERSONAL DATA PROTECTION https://www.pdp.gov.my/jpdpv2/ about the latest laws and updates on PDP.